Tag Archives for Southwest.
If you ever fly Southwest, you know the agony and ecstasy of their boarding policy. With no assigned seats, it’s every person for themselves once you board the plane. There’s a bit of a shortcut, though, if you’re flying out of the right airport. While most airports have a single entry point onto the aircraft,…
When I first heard about the Companion Pass from Southwest Airlines, I thought it was too good to be true. After all, how can any airline offer unlimited free flights for a companion for an entire year? I’d heard of limited two-for-one/BOGO (buy-one-get-one-free) deals before, but this unlimited thing was new to me. On top…
Last week I flew out of Burbank for the first time in ages. Southwest operates roughly 7 million flights out of the diminutive Terminal A and I’ve grown to love Southwest the same way I love chicken fingers. They both don’t try to be anything they’re not. They’re not dressing themselves up as some sort…
Every kid grows up thinking about what the future will look like, but is that still true now that we live in a world where tiny computer communicators exist in our pockets and consumer-grade virtual reality and self-driving cars will soon be regular parts of every day life? I never thought “the future” would be…
A while back, I wrote about the wonderful experience I had with Southwest Airlines’ customer service department. To quickly recap, I ended up having to change flights after a death in my girlfriend’s family and instead of charging me the fare difference, they honored my original fare as a courtesy. I was floored. Compassion and…
As citizens of the world, we deal with corporations every single day of our lives. Most of the time, they seem like faceless giants; massive money robots out to conduct transactions and nothing more. Once in a while, though, we see the humanity in a corporation and realize that even the largest companies on the…
As far as I’m concerned, Southwest owes me for an hour of my time. You: “What?!? That guy is so entitled! What a jerk!” Before you react like that, listen to my story. It was Tuesday. My girlfriend was coming back to town via Southwest. As a good dude should, I offered to pick her…
