Southwest

Category Archives for Southwest.

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How to Save Your Expiring Miles for $1

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Airline miles don’t last forever. If you’re a big player in the points and miles game, you know full well that airline miles expire after a period of inactivity, so what do you do if you’re about to lose your miles and have no flights booked? The airlines will try to convince you to use…

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Quick Tip: The Southwest Boarding Hack

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If you ever fly Southwest, you know the agony and ecstasy of their boarding policy. With no assigned seats, it’s every person for themselves once you board the plane. There’s a bit of a shortcut, though, if you’re flying out of the right airport. While most airports have a single entry point onto the aircraft,…

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How McDonald’s Fries Will Power Your Next Flight

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Every kid grows up thinking about what the future will look like, but is that still true now that we live in a world where tiny computer communicators exist in our pockets and consumer-grade virtual reality and self-driving cars will soon be regular parts of every day life? I never thought “the future” would be…

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Southwest Customer Service Wins the Thanking Game

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A while back, I wrote about the wonderful experience I had with Southwest Airlines’ customer service department. To quickly recap, I ended up having to change flights after a death in my girlfriend’s family and instead of charging me the fare difference, they honored my original fare as a courtesy. I was floored. Compassion and…

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How Southwest Showed Its Heart

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As citizens of the world, we deal with corporations every single day of our lives. Most of the time, they seem like faceless giants; massive money robots out to conduct transactions and nothing more. Once in a while, though, we see the humanity in a corporation and realize that even the largest companies on the…

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Ranking The Best Airline WiFi

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Getting access to the internet while you’re cruising through the clouds is a true testament to the ingenuity of humanity. In-flight wi-fi is one of my favorite inventions of the past decade and I’m guessing you’ll agree. Instead of being forced to devote our time to stupid tasks like reading (bo-ring!), we can now see…

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Spirit Airlines is the Worst (and Data Backs it Up)

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I’m not a Spirit flyer. Heck, I barely show spirit in my real life, much less my flying life. In fact, I’ve only taken one round-trip flight on Spirit and it was enough to get me to vow never to take Spirit ever again. While they may sell you on their “no-frills means low costs”…

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Screw You, Southwest

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As far as I’m concerned, Southwest owes me for an hour of my time. You: “What?!? That guy is so entitled! What a jerk!” Before you react like that, listen to my story. It was Tuesday. My girlfriend was coming back to town via Southwest. As a good dude should, I offered to pick her…

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