Airline miles don’t last forever. If you’re a big player in the points and miles game, you know full well that airline miles expire after a period of inactivity, so what do you do if you’re about to lose your miles and have no flights booked? The airlines will try to convince you to use…
Southwest
Category Archives for Southwest.
Quick Tip: The Southwest Boarding Hack
If you ever fly Southwest, you know the agony and ecstasy of their boarding policy. With no assigned seats, it’s every person for themselves once you board the plane. There’s a bit of a shortcut, though, if you’re flying out of the right airport. While most airports have a single entry point onto the aircraft,…
How McDonald’s Fries Will Power Your Next Flight
Every kid grows up thinking about what the future will look like, but is that still true now that we live in a world where tiny computer communicators exist in our pockets and consumer-grade virtual reality and self-driving cars will soon be regular parts of every day life? I never thought “the future” would be…
Southwest Customer Service Wins the Thanking Game
A while back, I wrote about the wonderful experience I had with Southwest Airlines’ customer service department. To quickly recap, I ended up having to change flights after a death in my girlfriend’s family and instead of charging me the fare difference, they honored my original fare as a courtesy. I was floored. Compassion and…
How Southwest Showed Its Heart
As citizens of the world, we deal with corporations every single day of our lives. Most of the time, they seem like faceless giants; massive money robots out to conduct transactions and nothing more. Once in a while, though, we see the humanity in a corporation and realize that even the largest companies on the…
Ranking The Best Airline WiFi
Getting access to the internet while you’re cruising through the clouds is a true testament to the ingenuity of humanity. In-flight wi-fi is one of my favorite inventions of the past decade and I’m guessing you’ll agree. Instead of being forced to devote our time to stupid tasks like reading (bo-ring!), we can now see…
Spirit Airlines is the Worst (and Data Backs it Up)
I’m not a Spirit flyer. Heck, I barely show spirit in my real life, much less my flying life. In fact, I’ve only taken one round-trip flight on Spirit and it was enough to get me to vow never to take Spirit ever again. While they may sell you on their “no-frills means low costs”…
Screw You, Southwest
As far as I’m concerned, Southwest owes me for an hour of my time. You: “What?!? That guy is so entitled! What a jerk!” Before you react like that, listen to my story. It was Tuesday. My girlfriend was coming back to town via Southwest. As a good dude should, I offered to pick her…